While other airlines are offering free rebookings due to Covid-19, at SAA ‘normal rules’ apply
- A number of international airlines are offering consumers free cancellations or flight changes in light of coronavirus
- SAA, however, said its normal flight changes and rebooking rules apply.
- SAA’s business rescue practitioners previously said a global decline in travel due to coronavirus is set to worsen the situation at the carrier.
- For more stories go to www.BusinessInsider.co.za.
While a number of international airlines are offering consumers free cancellations or flight changes in light of coronavirus, South African Airlines (SAA) said it is operating under normal conditions.
The virus, which has has been declared a pandemic by the World Health Organisation (WHO) on Wednesday, has infected over 120 000 people and killed over 4 000 since it was first detected in Wuhan, China.
Since the outbreak, British Airways, Emirates and Qatar are among the airlines who started offering free flight cancellations and rebookings as the virus spread globally.
SAA spokesperson Tlali Tlali, however, said the embattled airline will not be changing its policy for flight rebookings or changes due to the coronavirus outbreak.
“South African Airways continues to conduct business under normal circumstances and is applying its normal rules and policies relating to passenger reservations, cancellations and re-accommodation,” Tlali told Business Insider South Africa.
He said SAA doesn’t currently have any flights to China and Italy which have seen the worst of the outbreak.
“The airline continues to monitor the developing situation closely and will update the market as and when it is necessary in the event of any changes in policy.”
SAA’s business rescue practitioners previously said that the global decline in travel due to coronavirus is set to worsen the situation at the state-owned carrier.
The International Air Transport Association anticipates that the coronavirus will cost airlines $113 billion in revenue loss.
Receive a daily update on your cellphone with all our latest news: click here.
Also from Business Insider South Africa:
- The JSE is plunging amid panic selling, and global markets tanking on coronavirus fears
- 'Real killer blow': Global airline stocks plunge on Trump's travel ban - analysts expect a '30%-50%' drop
- Sars will now let you claim up to R452 per day for food and related work expenses
- Covid-19 update: US announces restrictions on travel from Europe - SA patient remains critical