If you have Kulula or BA tickets for SA flights, you need to fly by Oct 2021 - or become a creditor
- The business rescue practitioners of Comair have outlined the options open to those with unused kulula or local British Airways flights.
- You have to either take another flight before 31 October 2021, or become a Comair creditor as part of the business rescue proceeding - and hope you get a payout.
- If you don't make a choice by 17 June, you may forfeit the ticket.
- For more articles, go to www.BusinessInsider.co.za.
Comair – which owns kulula.com and operates British Airways in South Africa – went into business rescue earlier this month, causing some anxiety among the holders of unused tickets.
On Friday morning, its business rescue practitioners outlined the options for ticket holders who booked kulula or BA (operated by Comair) flights for departures between 14 March and 31 October 2020.
If you bought the ticket directly from the airline (your flight ticket number will start with "161"), you have three options:
- You must make another booking on a Comair-operated flight – and use it by - by 31 October 2021. You will have to pay the difference in rates, fares and/or taxes if needed.
- You can become a creditor of Comair and try to claim back the value of your unused tickets if the business rescue plan is approved.
- You can give up the booking and the claim – you won’t get anything back.
Ticket holders need to make a choice between these options on https://www.comair.co.za/business-rescue, by 17 June 2020.
If you don’t select an option by 17 June, the value of your booking will remain valid until 31 October 2021.
According to government's lockdown strategy, limited domestic air travel will only be allowed in Level 3 - with a restriction on the number of flights per day. Travellers will have to get authorisation before they can travel. Comair said previously that it will only resume operations in either October or November this year.
If you booked a ticket via a travel agent or another airline, you have to contact them to directly, the business rescue practitioners said.
There is not yet clarity about cancelled airline tickets booked via Vitality on Emirates, Qantas or BA International; or cancelled hotel bookings purchased with Vitality or on kulula.com, on mtbeds or kulula Holidays.
The 77-year old Comair went into business rescue earlier this month, with debts of more than R5 billion.
But business rescue practitioners Shaun Collyer and Richard Ferguson told creditors this week that there’s a reasonable prospect that the airline could be saved.
Comair had R7.42 billion in assets on its balance sheet, and has a 39% market share in SA’s domestic airline market.
A previous article contained an incorrect date: If no options are selected by 17 June, unused Comair bookings will expire on 31 October 2021.
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