Tech

Vodacom has best quality network. MTN is fastest. And Cell C ranked last in almost everything.

Business Insider SA
Vodacom has bragging rights. Photo: Getty Images
Vodacom has bragging rights. Photo: Getty Images
  • Vodacom was ranked ahead of its rivals when it came to quality network, according to Tutela's Mobile Experience Snapshot report.
  • But MTN's download speeds are faster.
  • And Cell C came last in almost everything.
  • For more stories go to www.BusinessInsider.co.za.

Vodacom was ranked ahead of its rivals when it came to quality network, according to a recent report by independent crowdsourced data company Tutela. 

Tutela gathers information on mobile infrastructure, thereby helping the mobile industry to understand and improve the world's networks.

Tutela's Mobile Experience Snapshot April 2022 report, which collected data relating to criteria such as mobile signal strength, mobile connection quality, and performance of different mobile apps in different locations, ranked Vodacom ahead of MTN, Telkom, and Cell C.

When it came to what Tutela calls basic or "core" activities like moderate to intense web browsing, using social media apps, or standard video streaming, Vodacom was the clear leader with a score of 83,1%. Telkom came in second at 76,5%.

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Source: Tutela

For activities that put more stress on their respective networks, (Tutela calls this category "excellent") like streaming 1080p videos, HD Skype video calling, or multiplayer online games, Vodacom was also ranked first with a score of 71,5%. MTN came in second at 64,4%.

Though Vodacom provided a more stable service, there was one area where it did not rank ahead of the others – the speed test.

Here, MTN's download median speed of 24,3 Megabits per second (Mbps) of 2 megabytes beat out Vodacom's 20,3 Mbps, and Telkom's 13 Mbps.

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Source: Tutela

MTN also outscored its rivals when it came to latency, which is the amount of time it takes for a data packet to go from a user's device to Tutela's test servers.

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Souce: Tutela

In all but the "Relative Area Coverage Score", Cell C ranked last.

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Souce: Tutela

Tutela's reports are based on apps that have been downloaded onto 300 million devices around the world, where they collect 50 billion data points.

Tutela did not release figures on how many devices were used in compiling its South Report for April 2022. It did, however, say the list was based on data collected from the beginning of January 2022 to end March 2022.

The information the group collected was "anonymous at all times."

It also said that it took the precaution of collecting data from what it called "common coverage areas". These were areas where all operators in the analysis provided coverage.

Doing so meant operators were not penalised for providing service in more remote or challenging locations, where other operators did not provide a comparable service.

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