Twitter trolled Facebook about its outage – and WhatsApp was pretty cool about it

Business Insider SA
Twitter trolls Facebook
  • Twitter referenced a flood of traffic to its service after Facebook, WhatsApp, and Instagram all went down.
  • The three Facebook services all used Twitter to confirm they were down, but added no more detail.
  • WhatsApp appeared to play along with the Twitter trolling. 
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A three-word Tweet from the @twitter account racked up more than 1.65 million likes, more than 335,000 retweets, and another nearly 120,000 quote tweets within hours on Monday, after all Facebook services went down.The tweet read simply: "hello literally everyone".

By Monday night SA time, Facebook was still in its worst outage since 2008 when it was offline for about a day – at a time when it had only about 80 million users. 

In 2019, what the company later called a server configuration error affected its service to some users over a 24-hour period.

At the time of publication, some four hours into the outage, Facebook had not said what the problem was. But the BGP routing for its services had apparently been withdrawn, which means nobody on the internet can find the network of servers that hosts its content.

All three the Facebook services tend to communicate with users at length in blog-style posts on their own websites – but those websites were all down.

The closest thing to an explanation came from Facebook's chief technology officer Mike Schroepfer, on Twitter, who referred to "networking issues".

The corporation's internal tools were also reportedly down, making it difficult for employees to do work of any kind.

Here's how things played out on Twitter.

Twitter made no mention of the outage that hit WhatsApp and Facebook, but nobody doubted the context of its 'hello'.

WhatsApp, for instance, seemed to know what Twitter was talking about.

Instagram too was part of the conversation.

Despite its huge following, the @Twitter account is not known for scintillating commentary on current affairs...

.... but it is not particularly serious at the best of times.

WhatsApp also used its main Twitter account – with a relatively paltry 3.7 million followers – to confirm its service was down.

WhatsApp did not provide more details on the outage via its Twitter account – or much beyond that bald statement anywhere else.

That was pretty much the exact message from Facebook via Twitter.

Instagram put it a little differently, but without any more detail either.

(Compiled by Phillip de Wet)

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