More about 'call centres'
UIF chaos: Backlog of 444 000 emails, and only 40 people to deal with 77 000 calls a day
Uber's safety centre for SA is based in Egypt - here's how it works
A call centre in Cairo deals with major Uber incidents in South Africa, with operators...
Mandy Wiener, Business Insider SA
We tested the Joburg, Cape Town and Durban metro call centres - here's what we found
We tested the call centres for South Africa's three biggest metros, to see how long it...
Phillip de Wet, Business Insider SA