Every December since 2013, Spotify has released some version of a personalised year in review in the US, in which users can look back at their most-played songs, artists, albums, genres, etc. It's become so popular that people have been tweeting about its release in anticipation for weeks.
This year it is in South Africa for the first time, allowing local streamers to rediscover and share the music and podcasts that formed their personal soundtrack in 2018.
However, some users in the US are less than satisfied with their Spotify 2018 Wrapped content, or, at least, were confused by some discrepancies.
As you can see, according to this, Gabbi's No. 1 song was "A Million Dreams," and one of her top artists was One Direction - don't judge her, please - so, ostensibly, that one song and at least a few One Direction songs should appear in her top 100 songs.
But they don't.
Timothy's No. 1 song was Shekhinah's "Different," featuring Jamali's Mariechen, which is not at all disputed and his top artist was Bonobo - also correct.
Now let's see if all this reflects in his top 100 songs as logic would dictate.
why are all the spotify wrapped playlists wrong...— cauliflower is traditional (@tangerineissad) December 6, 2018
so thereâ€™s something wrong with spotify because I havenâ€™t heard most of the songs/artists in my top songs of 2018 playlist ever. my first song of the year is one ive never heard. it says I only listened to 6 hours of taylor when iâ€™ve listened to her for several hours of âœˆï¸— erica (scorpio) (@ts13change) December 6, 2018
This year I've obsessively listened to @frankturner, @teleman, @QueensChristine, @jamesblake and @Prince but @Spotify tells me my most listened to track is Embraceable You by Billie Holiday. If they can show stats, I'm willing to be proved wrong but I reckon I've heard it twice— James Marsters (@earlofbeverley) December 6, 2018
Spotify's support account on Twitter, @SpotifyCares, has been fielding question and providing some answers.
For instance, they clarified that the songs they pulled had to be released from January 1 through October 31, eliminating any music from November from appearing on the playlist.
We pulled data from the 1st of Jan up to the 31st of Oct. If the track you're referring to was released in November, it won't be included. We wonâ€™t be able to pull new stats or update your playlist, but thanks for the feedback. We'll be sure to let the right folks know /LO— SpotifyCares (@SpotifyCares) December 6, 2018
However, this doesn't answer the question of why a top song wouldn't appear in the top 100 playlist, with the support account only writing "This can happen for a number of reasons."
So, for now, people are left listening to top 100 playlists that might not include their favourite songs, or include songs and artists that they don't enjoy at all ...
All Timothy's favourite and most-listened to songs during 2018 feature in his top 100 and he's yet to skip a single song because he doesn't enjoy it - making the roundup correct.
Representatives for Spotify didn't immediately respond to INSIDER's request for comment.
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