Pick n Pay Grocery Genius
  • Pick n Pay now offers fire-and-forget grocery delivery: one order that will be repeated every week or every month, until you ask for it to stop.
  • You can order anything PnP sells online, including fresh products, tick a box, and your stuff will keep coming.
  • If you forget to alter your set-and-forget order and receive something you don't need, you can send it back with the driver, Pick n Pay says.
  • Because of the way billing works, it just so happens you can lock in price two weeks ahead of delivery.
  • For more stories go to www.BusinessInsider.co.za.

Pick n Pay has launched a fire-and-forget grocery delivery service, which will keep bringing you the same list of items every week or every month until you ask it to stop.

Grocery Genius, as it calls the service, removes the hassle of placing the same order for essential items again and again, the retailer says.

It also happens to lock in prices, for monthly deliveries around two weeks before the groceries arrive.

See also: We ordered groceries on the new Checkers app - and 24 minutes later it was on our doorstep

The "set and forget" service is now a standard option on Pick n Pay's online storefront, requiring only one click to activate.

Pick n Pay scheduled delivery

Once you pick a delivery slot, a four-hour window in either the morning between 9AM and 1PM, or between 2PM and 6PM, that is repeated on the same day every week on the weekly option... 

Grocery Genius

... or on the same date every month on the monthly option.

Grocery Genius

The standard delivery fee of R60 applies to each order.

You'll get a reminder of the incoming order three days before it is due, so that you can change items, pause, or cancel the standing order entirely. But Pick n Pay also offers free returns, so you can simply hand an unwanted item back to the delivery driver.

Locked-in prices, thanks to early order generation.

The price of each scheduled automatic delivery is debited against the customer credit card the day before delivery, Pick n Pay says – but the price is set well before that, effectively locking in prices for up to two weeks.

Because prices change, and you can order items priced per weight, the cost of each delivery is calculated separately – but the store does that calculation when it generates an order.

"Usually, subscription orders are automatically generated two weeks in advance for monthly subscriptions, and six days in advance for weekly subscriptions," Pick n Pay says. "You'll be charged the price of each product on the day the order is generated."

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