There is no ‘blocking function’ for its TVs, HiSense says; it values privacy
- HiSense says its televisions do not come with a so-called "block function".
- That is unlike, Samsung, which is using it to block the sale of looted televisions.
- HiSense says it will consult widely before it considers adding such a function to its sets.
- For more stories, go to www.BusinessInsider.co.za.
Consumer electronic goods maker HiSense says its televisions do not come with the so-called “block function”, which allows manufactures to disable televisions remotely.
The existence of this function came to light when rival Samsung said last week it would activate the block function on the smart televisions stolen during the looting in KwaZulu-Natal and Gauteng, last month.
The South Korean company said in statement that if a stolen television were connected to the internet, its serial number would be identified and the device would be immediately disabled.
For its part, HiSense says not only did it not have such a function in its televisions, but that having such a function would not fit with its values.
“Hisense’s foundational ethos is built around consumer trust and privacy protection. We currently do not have the block function on our smart television range. As a company, we feel strongly about protecting our consumer’s privacy,” it said in a statement.
The Chinese-based group said that if it were to consider adding in such a function, it would consult broadly on the matter before doing so.
“Should we in future consider a TV block function, a multilevel analysis as well as opinion polls, will be conducted with our consumers and line managers.”
Samsung said it activated its block function to “mitigate against the creation of secondary markets linked to the sale of illegal goods.”
It said customers who had their televisions incorrectly blocked, can be reinstated once proof of purchase and a valid TV licence are shared with Samsung.
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