Mercedes-Benz recalls around 1.3 million cars in US over faulty emergency-call system

Business Insider US
2020 Mercedes-Benz GLB.
  • Mercedes-Benz is recalling around 1.3 million cars in the US, the company said on Saturday.
  • No damage or injuries have been reported in the US stemming from the glitch in the emergency call system.
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Mercedes-Benz will recall 1,292,258 vehicles in the US over an error in the emergency-call systems.  

Mercedes-Benz AG determined that in some of its vehicles a temporary collapse of the communication module's power supply caused by a car crash might give responders the incorrect vehicle location, a company's spokesperson told Insider.

The company's spokesperson confirmed that other functions of the automatic and manual emergency call function remain fully operational and that Mercedes-Benz US is not aware of any case of material damage or personal injuries due to this issue.

Car models being recalled include CLA, GLA, GLE, GLS, SLC, A, GT, C, E, S, CLS, SL, B, GLB, GLC, and G, the Associated Press reported on Saturday. 

The recall comes after Mercedes-Benz learned of a crash in Europe in which the automatic emergency system provided the incorrect location of the vehicle, according to AP. Vehicles being recalled range from 2016 through 2021 models.

Last week, Mercedes revealed details about its electric S-Class EQS. The company wants to dominate in the production of luxury electric vehicles.  In January, the company unveiled its new 2022 EQA 250 crossover, Mercedes-Benz's latest electric vehicle.

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