New Caramel Brownie McFlurry
New Caramel Brownie McFlurry
  • McDonald's will be giving away free McFlurries on 4 May to apologise to anyone who has ever confused its spoons for straws. 
  • In the United States, not in South Africa.
  • The fast-food giant says the purpose of the hollow square part of the spoon is for stirring the ice-cream with their machine.  
  • Customers in parts of the USA will be able to order the new Caramel Brownie McFlurry online.
  • For more stories, go to www.BusinessInsider.co.za.

Customers who have confused the McFlurry spoon for a straw will be in line for a freebie from McDonald's on 4 May – but not in South Africa.

The fast-food chain is giving away their new Caramel Brownie McFlurry in what it says is an apology for the spoon's design.

Each spoon has a square hollow opening at the top which can, apparently, be mistaken for a straw. But it is actually used to mix the ice-cream with added ingredients such as crushed Oreos or Smarties included in the different McFlurry flavours. 

In recompense for the design fail, customers – in the USA – will get the chance to order a regular-size version of McDonald's new Caramel Brownie McFlurry at some outlets, for free.

McDonald's in South Africa was not immediately available to comment on the promotion, but staff at various outlets in Johannesburg, Cape Town, and Durban, who are not authorised to speak to the media, said they were not aware of a similar giveaway. Nor were they aware of plans to launch the Caramel Brownie McFlurry in South Africa.

American customers will need to spend at least $15 (around R215) to claim the freebie via Uber Eats. McDonald's is also making offer codes available via its own app.

The confusing spoons will not change, McDonald's says, because it is a key part of the mixing process for its deserts.

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