Business Insider Edition

Take a look: Inside KFC’s new flagship store in Sandton - with wireless charging stations and self-help kiosks

James de Villiers , Business Insider SA
 Nov 02, 2019, 08:49 AM
  • KFC opened its new flagship store in Sandton on Thursday. 
  • The store features a revamped look, as well as wireless charging, self-help kiosks and free wifi. 
  • This is one of the first 920 KFC stores in SA to be renovated. 
  • For more stories go to www.BusinessInsider.co.za. 

After months of renovation, KFC opened its new flagship store in Sandton, Johannesburg, on Thursday. 

The revamped store alongside Grayston Drive features a completely new look, as well as free wifi, wireless charging and self-help kiosks. 

It also has dedicated parking bays for delivery partners such as Uber, and a special counter only serving delivery partners. 

KFC has over 920 stores in South Africa, and this is one of the first to be renovated with the new look. 

Here’s what it looks like inside the renovated KFC Grayston Drive store.

The first thing you'll notice is the self-help kiosks where consumers will be able to order meals without going to the counter. It will, however, only launch on Monday. 


The cashiers are now divided into delivery-partner orders, such as Uber, and those ordering in-store. 


There are boards displaying numbers, and when people order from the KFC application their name and not their number will be shown on the board. 


At the seating area, there are now wireless charging stations alongside plug points. 


The KFC branch also has free in-store wifi. 


The men's bathroom store only has a urinal, and no toilet. 


The figurines and mirrors also all have ties. 


As consumers leave the branch, there is now a sink to wash their hands. 


The KFC Grayston Drive is open 24-hours. 

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