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KFC is offering kerbside pickup from Monday – but with a limited menu

Business Insider SA
KFC kerbside
Promotional material from KFC's launch of pickup pre-orders in April 2019.
  • KFC will be offering kerbside service from Monday, when restaurants are allowed to let customers collect their orders again under Alert Level 3 rules.
  • In a pilot at more than 100 restaurants, staff will bring your order to specially designated parking bays, the chain said.
  • KFC's menu will be limited for the first week of June, but it promised that favourites will be available.
  • Nando's also announced kerbside collections on Friday.
  • For more stories go to www.BusinessInsider.co.za.


From Monday you'll be able to get your fried chicken delivered right to your car outside more than 100 KFC outlets in South Africa, the chain has promised.

It's "carefully managed curbside" (American for "kerbside") service will be offered as a pilot, KFC said, but it intends to rapidly expand to other stores. KFC has some 900 outlets in SA.

Grilled chicken chain Nando's has also announced kerbside collections outside its stores from Monday, as restaurants prepare to host people other than delivery drivers again for the first time since late March.

See also: You can pull up to the kerb to collect your Nando’s from 1 June – here’s how it works

For kerbside service you'll have to order via KFC's app, and provide your car details. Stores will have an allocated "curbside" parking bay, KFC said. Once you are parked there, checking in on the app will see a member of staff bring you order to your car window.

KFC launched a pickup service in April 2019, which used a similar function for pre-orders via its app marketed as a way to skip store queues, though that required collection inside the store.

No sit-down meals are allowed under the Alert Level 3 rules in place from Monday, but restaurants are allowed to sell food in any other way they like.

Other stores may also sell hot food again.

See also: You can buy hot pies, roasted chicken in store from Monday

KFC said its drive-thru's will also be operational from Monday, with "contactless" service.

But until 8 June it will be offering a limited menu, KFC said, albeit with "many fan favourites", including Streetwise meals, Zinger wings, and chicken buckets.

(Compiled by Phillip de Wet)

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