- Computicket's website crashed on Thursday morning after sales for British megastar Ed Sheeran's SA tour opened.
- Computicket said it suffered technical difficulties, but would reopen sales by 10:30.
- It suffered similar difficulties with the sale of U2 tickets in 2010, Super 15 semi-finals and Coldplay tickets in 2011, and Lady Gaga tickets in 2012.
Computicket crashed on Thursday morning after sales for British megastar Ed Sheeran's South African tour opened to the general public, despite earlier warnings not to repeat the mistakes it made with other international acts.
The South African tickets website said online sales will be reopened at 10:30 unless the “situation changes”. Tickets are still, however, available at Shoprite and Checkers stores.
UPDATE: Tickets for the sold-out Ed Sheeran concert are now on sale for R7,000 – but you may be barred from the stadium
“Public tickets have been placed on hold due to technical difficulties. We will advise as soon as the problem has been resolved,” Computicket tweeted at 08:30.
“Thank you for your understanding.”
Computicket, which was the first computerised company of its kind in the world at launch in 1971, was warned by a social media user days earlier not to “cock-up” the sales on Sheeran tickets.
Just woke up to emails saying South African monsters crashed the online ticket servers due to high demand for TheBTWBall! I cant believe it!— Lady Gaga (@ladygaga) June 19, 2012
“Dear @Computicket. Ed Sheeran is coming to town. Lots of people are excited about this. Lots I tell you. They will be heading over to your website to buy tickets. All at the same time. Like previous concerts. Try not to cock this up again,” @The_Kylo tweeted on Monday.
On social media, users called on international events to avoid Computicket in the future.
“This should have been sorted before tickets went on sale. You know this always happens Computicket,” @timothyblatch tweeted. @LukeMaximoBell tweeted “: Can international acts please use an international ticketing service in the future? @Computicket is useless!”
Computicket and Big Concerts could not be reached for comment.
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