"We’re aware of this and working to fix it," Amazon told Business Insider in a statement.
The company did not provide any further details, including whether it has any insight into what is causing the Echo devices to laugh spontaneously.
Over the past two days, users on social media noticed the popular device was randomly emitting terrifying and unprompted laughter. This was happening even without instructing Alexa, the voice assistant that's built-into the Echo, to wake up. One user on Twitter ordered his Alexa to turn his lights off and instead heard a woman laugh. Others reported hearing the laughter when they were home alone in the dark.
Amazon's official acknowledgement of the laughing Echo problem was first reported by The Verge.